About Us

Private Citizen Bank's story

What we are about

Easy, Fast And Secure Banking

We take pleasure in providing quick easy
and secure service to our customers, we offer
features like the ability to transfer funds between
accounts, pay on a loan, send a person-to-person
payment, and deposit a check remotely at your
convenience. Automated phone banking and online chatbots provide additional convenience for you as well.

To Provide the world’s best customer experience every day.


To Become essential to our customers by providing differentiated products and services to help them achieve their aspirations.


Since its inception, the bank has experienced a rich history of growth and acquisition. Shortly after the inaugural offices were established, the bank purchased offices in Worcester, Wailuku, Evansville, bringing the bank’s total number of offices to six. In the late 1990s the bank purchased offices in Massillon and Dillon and established an office in Arlington in 2003. Since that time, the bank has continued to expand its network to the whole World.

In October of 1995, Private Citizen Bank established roots in the towns of Worcester, MA and has developed into a full-service community bank with a geographical footprint spanning Central and Southwest Worcester.

Since our beginnings as a freight forwarding company in, we’ve been committed to backing our customers through all of life’s moments.

Meet Our Team

Meet The people that made the dream a reality
And made it all possible by hardwork and true dedication

Owen L. Shah
David C. Hsia
Vincent S. Echols

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